Services
Are you looking for assistance in your home to help ease the load for you and your family?
Our professional and trustworthy team are here to support you. We can do any little thing you may need to help you stay independent in your own home, from household chores to accompanying you to appointments. We currently operate in Billericay, Wickford, Basildon and parts of Brentwood in Essex.
Book a FREE of charge assessment today – we will visit you in your own home to discuss what you need help with and agree a routine tailored to your requirements, all for one flat rate, with no hidden extras.
Are you looking for companionship for you or a loved one? Are you struggling with basic gardening needs? Would transport to appointments really ease the stress of being on time? Is mobility affecting meal time preparation? Do you have a dog that would benefit from an extra walk a day? Is cleaning becoming too overwhelming for you? We can help with all of these and more…..
Call a member of our friendly team today on 01268 928878 to let us know what you need assistance with – we are here to help you with any little thing!
Companionship
There are many ways that we offer companionship to our customers and their family. For example, if you are caring full time for a close family member, we can sit with them to keep them company and safe at home, while you run errands or have some time to yourself. Our friendly team are also happy to just simply pop round for a cup of tea, have a much needed chat, help with a puzzle or reading the paper with you? We as a company have helped many regain their confidence and self esteem just by bringing a bit of normality and companionship in to their lives.
Basic gardening
As you get older, bending and crouching down can get harder and more dangerous for you. However, you may be extremely green fingered and have a lot of pride in your garden. Here at Any Little Thing Ltd we have members of our team who are green fingered too. We can support our clients keeping them safe by communicating with them what they would like us to tidy in their garden. We involve our clients every step of the way. We can carry out weeding, tidying beds or planting new plants. Just because you may not be able to tend to your garden, does not mean you cannot be involved with improving it where you wish. We will follow guidance and ensure that we are assisting and supporting our client to keep their garden looking how they want it. This takes the pressure from family members at the weekend, allowing you to spend quality time together.
Meal preparation
Our amazing team can be there for our clients at any mealtime of the day. Breakfast, Lunch and Dinner. They will ensure that, with the right encouragement, our clients eat healthily and regularly. They can involve our client where possible with simple preparation or decision making. If necessary, we can cook from scratch and provide a healthy hot meal using food provided from the fridge. If our clients are unable to help prepare, our friendly team will still include them in any decision making throughout. Let us support you!
Appointments and prescription collection
Our trusted team are insured to take our clients to any appointments they may have. This could include the dentist, doctor, bank, or hospital. As well as escorting them to appointments, we will also stay with them if that’s what they prefer, enabling us to keep them safe and offering further assistance if needed. We are also able to pick up prescriptions and deliver them when visiting, or we can make a special journey if it is urgent. If a family member usually helps our clients with either of the above, it means that we can step in to support so that they do not have to miss work or change their plans. We take the stress out of you attending any important appointments. We are here for you!
Dog walking and feeding pets
Dogs can be great companions for some of our clients. However, walking the dog can be somewhat difficult. We can support them and their furry friends by taking their dog for a walk. We can also assist with any visits to the vet or we can work alongside our client to ensure that their pet is fed and watered. It could be that daily visits to help with all of these tasks are necessary, we can help by stepping in where needed, so that family members do not have to.
Shopping
We offer a fantastic shopping service where we can either escort our clients, offering assistance where needed, or we can fulfill a provided shopping list on their behalf. It is important to note that for some of our clients with Dementia or Alzheimer’s we offer further support working alongside their family, where we will make sure that all essentials and necessary items are bought for them. We will always do this keeping them involved in any decision making as we would any of our clients.
Cleaning and household chores
Our professional and trustworthy team are there to support our clients with any cleaning and household chores. We assist in enabling them to be as independent as possible living in their own home and we provide our staff with their own cleaning kit. While we are with our clients we can also carry out chores like changing the bed, washing, ironing or may be even walking the dog. We will always try to assign the same member of staff to our clients so that they can build a relationship with them. We are a support structure for our clients, helping them to maintain a clean and tidy house so that they can spend quality time with their family members.
How we can help
Free download!
Click here to receive your free downloadable copy of
‘5 Essential Steps To Caring For Your Elderly Loved One’
Download your copy today to help you decide if the time is right to look for some support for your loved ones
“Arranging help for a vulnerable family member can be such a worry. Thankfully the ALT team have been a godsend to us and they have been able to adapt the assistance they provide to Dad as his needs have changed. Communication is great, they are flexible and reliable. They were recommended to me and I have recommended them to many others”
— Melanie
Questions about our service?
Get in touch.
Privacy and Data Protection Notice for Clients
Any Little Thing collects and processes personal information, or personal data, relating to its clients to manage the working relationship. This personal information may be held by the Company on paper or in electronic format.
Any Little Thing is committed to being transparent about how it handles your personal information, to protecting the privacy and security of your personal information and to meeting its data protection obligations under the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018. The purpose of this privacy and data protection notice is to make you aware of how and why we will collect and use your personal information both during and after your working relationship with the Company. We are required under the GDPR to notify you of the information contained in this notice.
If you have any questions about this notice or about how we handle your personal information, please contact either of the following;
Lisa Elliott-Vance – 01268 928878 – lisa@anylittlething.co.uk
Lucy Hutchinson - 01268 928878 - lucy@anylittlething.co.uk
You may also email – info@anylittlething.co.uk
Data protection principles
Under the GDPR, there are six data protection principles that the Company must comply with. The personal information we hold about you must be:
1. Processed lawfully, fairly and in a transparent manner.
2. Collected only for legitimate purposes that have been clearly explained to you and not further processed in a way that is incompatible with those purposes.
3. Adequate, relevant, and limited to what is necessary in relation to those purposes.
4. Accurate and, where necessary, kept up to date.
5. Kept in a form which permits your identification for no longer than is necessary for those purposes.
6. Processed in a way that ensures appropriate security of the data.
The Company is responsible for, and must be able to demonstrate compliance with, these principles. This is called accountability.
What types of personal information do we collect about you?
Personal information is any information about an individual from which that person can be directly or indirectly identified. It does not include anonymised data, i.e. where all identifying particulars have been removed. There are also “special categories” of personal information and personal information on criminal convictions and offences, which require a higher level of protection because it is of a more sensitive nature. The special categories of personal information comprise information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation and genetic and biometric data.
Any Little Thing collects, uses, and processes a range of personal information about you. This may include:
Your contact details, including your name, address, telephone number and e-mail address (if you have one).
Your emergency contact details/next of kin.
Your date of birth.
Your gender.
The start and end dates of your time with us
The terms and conditions of your contract
Any Little Thing may also collect, use, and process the following special categories of your personal information:
Information about your health, including any medical condition, whether you have a disability or allergy in respect of which Any Little Thing needs to make reasonable adjustments
How do we collect your personal information?
This information will be collected by management or a Lead Home Helper as part our assessment meeting. We will be asking for this data verbally at our initial meeting and recording it on paper forms/digitally. We will ask for this information at regular intervals to ensure it is up to date. We will do this by asking you to complete and return a data form.
We will also collect additional personal information throughout the period of your client/staff relationship with us. This may be collected in the course of when our staff work for you. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned
Your personal information may be stored in different places, including in your personnel file, in the Company’s management system and in other IT systems, such as the e-mail system.
Why and how do we use your personal information?
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date.
Please note that we may process your personal information without your consent, in compliance with the rules, where this is required or permitted by law.
Why and how do we use your sensitive personal information?
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
With your permission this data may be, when necessary, shared with:
Other professionals such as Mental Health Team, Social Services, Community Agents that work within Red Cross
Local authority
Change of purpose
We will only use your personal information for the purposes for which we collected it. If we need to use your personal information for a purpose other than that for which it was collected, we will provide you or a nominated party, prior to that further processing, with information about the new purpose, we will explain the legal basis which allows us to process your personal information for the new purpose and we will provide you with any relevant further information. We may also issue a new privacy notice to you.
Who has access to your personal information?
Your personal information may be shared internally within the Company, including members of staff.
Any Little Thing may also share your personal information with third-party service providers (and their designated agents), including:
Occupational health providers.
Social services
The Company may also share your personal information with other third parties in the context of a potential transfer, sale or restructuring of some or all of its business. In those circumstances, your personal information will be subject to confidentiality undertakings.
We may also need to share your personal information with a regulator or to otherwise comply with the law.
We may share your personal information with third parties where it is necessary to administer the contract we have entered into with you, where we need to comply with a legal obligation, or where it is necessary for our legitimate interests (or those of a third party).
How does the Company protect your personal information?
Any Little Thing has put in place measures to protect the security of your personal information. It has internal policies, procedures, and controls in place to try and prevent your personal information from being accidentally lost or destroyed, altered, disclosed, or used or accessed in an unauthorised way. In addition, we limit access to your personal information to those staff, and other third parties who have a business need to know in order to perform their job duties and responsibilities.
The Company also has in place procedures to deal with a suspected data security breach and we will notify the Information Commissioner’s Office (or any other applicable supervisory authority or regulator) and you of a suspected breach where we are legally required to do so.
For how long does the Company keep your personal information?
The Company will only retain your personal information for as long as is necessary to fulfil the purposes for which it was collected and processed, including for the purposes of satisfying any legal, tax, health and safety, reporting or accounting requirements. We will keep a record of this and dispose securely at the correct time.
Your rights in connection with your personal information
It is important that the personal information we hold about you is accurate and up to date. Please keep us informed if your personal information changes, e.g. you change your home address, during our working relationship with Any Little Thing so that our records can be updated. The Company cannot be held responsible for any errors in your personal information in this regard unless you have notified the Company in writing of the relevant change.
As a data subject, you have a number of statutory rights. Subject to certain conditions, and in certain circumstances, you have the right to:
Request access to your personal information – this is usually known as making a data subject access request and it enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
Request rectification of your personal information – this enables you to have any inaccurate or incomplete personal information we hold about you corrected.
Request the erasure of your personal information – this enables you to ask us to delete or remove your personal information where there’s no compelling reason for its continued processing, e.g. it’s no longer necessary in relation to the purpose for which it was originally collected;
Restrict the processing of your personal information – this enables you to ask us to suspend the processing of your personal information, e.g. if you contest its accuracy and so want us to verify its accuracy.
Object to the processing of your personal information – this enables you to ask us to stop processing your personal information where we are relying on the legitimate interests of the business as our legal basis for processing and there is something relating to your particular situation which makes you decide to object to processing on this ground;
Data portability – this gives you the right to request the transfer of your personal information to another party so that you can reuse it across different services for your own purposes.
If you wish to exercise any of these rights, please contact the office on 01268 928878. We may need to request specific information from you in order to verify your identity and check your right to access the personal information or to exercise any of your other rights. This is a security measure to ensure that your personal information is not disclosed to any person who has no right to receive it.
In the limited circumstances where you have provided your consent to the processing of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. This will not, however, affect the lawfulness of processing based on your consent before its withdrawal. If you wish to withdraw your consent, please contact our data protection officer. Once we have received notification that you have withdrawn your consent, we will no longer process your personal information for the purpose you originally agreed to, unless we have another legal basis for processing. If you do withdraw your consent for us to hold certain types of information this may affect your contractual rights and possibly the termination of your contract.
If you believe that the Company has not complied with your data protection rights, you have the right to make a complaint to the Information Commissioner’s Office (ICO) at any time. The ICO is the UK supervisory authority for data protection issues.
Changes to this privacy notice
The Company reserves the right to update or amend this privacy notice at any time, including where the Company intends to further process your personal information for a purpose other than that for which the personal information was collected or where we intend to process new types of personal information. We will issue you with a new privacy notice when we make significant updates or amendments. We may also notify you about the processing of your personal information in other ways.
Contact
If you have any questions about this privacy notice or how we handle your personal information, please contact our management team as mentioned above.